Drain Cleaning
Kitchen, bath, laundry and floor drains cabled back to full flow, then run again before we pack up.
The job behind the photograph.
The number on this site rings a phone that is answered around the clock. Not a call centre taking a message for the morning, and not a dispatcher reading a script: you describe what is happening to somebody who can tell you what it means. Sometimes that is a truck heading out. Sometimes it is two minutes on the phone that stops a flood while you wait.
What helps most, at two in the morning, is knowing how far back the problem goes. Which fixtures are affected and which are still fine. Whether water comes up somewhere else when a different fixture is used. Whether anyone has snaked it recently, and whether there is a cleanout you can find. A photo of what you are looking at, texted through, is worth a lot of description.
And the first thing to do while you wait is to stop adding to it: nothing down any drain on the affected line, no washer, no dishwasher, no shower. A mainline with nowhere to go puts the water out at the lowest opening in the building, and that is usually a shower tray or a floor drain in the room you least want it in.
Answered
24 hours, every day
A real phone, answered by somebody who works on drains for a living.
Fastest start
Text a photo of it
What it is doing and where, in one picture, beats five minutes of description.
While you wait
Stop using the line
No washer, no dishwasher, no shower. It comes out at the lowest opening.
Then
Clear first, camera after
Get you running tonight, look at why it went down before anyone quotes a repair.
Book a visit
Get somebody out to the emergency.
Which fixtures are affected and roughly how long it has been going on is enough to start with. If it is backing up right now, the phone is faster than the form, and it is answered at any hour.
